Get your IT managedLANCAST Managed Services help you take the headache out of your IT. Proactive management and support of your IT systems can reduce unplanned outages, increase productivity and improve end user satisfaction. Resulting in better business success overall. LANCAST Managed Services includes a top quality technical team on demand, unlimited remote and onsite support, access to a wide array of skills and on-going IT consultancy. Our packages provide the most economical access to a complete IT service solution for your business which can be tailored to your requirements.
WHY MANAGED SERVICES?
Allowing LANCAST to manage your IT will help you to ensure IT systems are monitored and kept up to date, utilising our partner connections to receive the best support available will allow you access to our Client Support Desk and Portal. Avoid the costs associated with training existing staff, running the risk of losing them and avoid requiring coverage for staff holidays in your IT department.
PROCUREMENT
We assign a dedicated procurement specialist who advises on and sources competitive quotes for whatever hardware and software you require.
THIRD-PARTY MANAGEMENT
Your website needs to represent your business to the highest standard. We will build it with a fully customisable contentment management back end which means you can maintain and update it yourself. We can help optimise it so you have the best chance of being found when people come looking for your products or services.​
EMERGENCY ONSITE VISITS
In the unlikely event of a critical issue with your systems that is not fixed immediately via our remote technology, we will dispatch a team to your site to deal with it.
SCHEDULED ONSITE VISITS
We supplement our proactive, remote support with scheduled onsite visits for IT projects, IT health checks, and preventative maintenance.
PROACTIVE MONITORING & MANAGEMENT
Our team uses the latest technology and software to remotely monitor and manage your IT equipment. We get notifications of issues, fix them and document them before you even know it happened.
Choose the Plan that suits you
Break / Fix
- Break / Fix Support per hour
Silver Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
Gold Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
- 10GB Online Backup
Platinum Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
- 20GB Online Backup