Managed ServicesLANCAST Managed Services provide proactive IT support, monitoring, and strategic technology management designed to keep your business secure, productive, and connected. Rather than simply reacting to issues, our expert team works continuously to identify risks, prevent downtime, and ensure your IT infrastructure operates at peak performance.
Our managed service solutions provide organisations with access to experienced technical specialists, responsive remote and onsite support, proactive maintenance, cybersecurity oversight, and ongoing IT consultancy. By acting as an extension of your business, we help you maximise the value of your technology investments while reducing operational risk and disruption.
Each service package is tailored to your organisation's specific requirements, delivering a cost-effective, scalable IT solution that supports your day-to-day operations, future growth, and long-term business objectives. With LANCAST managing your technology, your team can focus on what matters most—running and growing your business.

WHY MANAGED SERVICES?
Allowing LANCAST to manage your IT will help you to ensure IT systems are monitored and kept up to date, utilising our partner connections to receive the best support available will allow you access to our Client Support Desk and Portal. Avoid the costs associated with training existing staff, running the risk of losing them and avoid requiring coverage for staff holidays in your IT department.

PROCUREMENT
We assign a dedicated procurement specialist who advises on and sources competitive quotes for whatever hardware and software you require.

THIRD-PARTY MANAGEMENT
Your website needs to represent your business to the highest standard. We will build it with a fully customisable contentment management back end which means you can maintain and update it yourself. We can help optimise it so you have the best chance of being found when people come looking for your products or services.​

EMERGENCY ONSITE VISITS
In the unlikely event of a critical issue with your systems that is not fixed immediately via our remote technology, we will dispatch a team to your site to deal with it.

SCHEDULED ONSITE VISITS
We supplement our proactive, remote support with scheduled onsite visits for IT projects, IT health checks, and preventative maintenance.

PROACTIVE MONITORING & MANAGEMENT
Our team uses the latest technology and software to remotely monitor and manage your IT equipment. We get notifications of issues, fix them and document them before you even know it happened.
Choose the Plan that suits you
Break / Fix
- Break / Fix Support per hour

Silver Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
Gold Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
- 10GB Online Backup
Platinum Support
- Guaranteed 4 hour ResponseSupport is pending a full site survey.
- Unlimited Phone Support
- Unlimited Remote Support
- 4 Preventative Maintenance Calls
- 20GB Online Backup
