Get your IT managed for you

LANCAST Managed Services help you take the headache out of your IT. Proactive management and support of your IT systems can reduce unplanned outages, increase productivity and improve end user satisfaction. Resulting in better business success overall.

LANCAST Managed Services includes a top quality technical team on demand, unlimited remote and onsite support, access to a wide array of skills and on-going IT consultancy.

Our packages provide the most economical access to a complete IT service solution for your business which can be tailored to your requirements.

Proactive Managed Services
Why managed services?

Why managed services?

Allowing LANCAST to manage your IT will help you to ensure IT systems are monitored and kept up to date, utilising our partner connections to receive the best support available will allow you access to our Client Support Desk and Portal. Avoid the costs associated with training existing staff, running the risk of losing them and avoid requiring coverage for staff holidays in your IT department.

Procurement

Procurement

We assign a dedicated procurement specialist who advises on and sources competitive quotes for whatever hardware and software you require.

Third-Party Management

Third-Party Management

In order to ensure you have one single point of contact for all your IT needs, our team can manage all other related vendors on your behalf such as internet providers, web developers etc.

Emergency Onsite Visits

Emergency Onsite Visits

In the unlikely event of a critical issue with your systems that is not fixed immediately via our remote technology, we will dispatch a team to your site to deal with it.

Scheduled Onsite Visits

Scheduled Onsite Visits

We supplement our proactive, remote support with scheduled onsite visits for IT projects, IT health checks, and preventative maintenance.

Proactive Monitoring & Management

Proactive Monitoring & Management

Our team uses the latest technology and software to remotely monitor and manage your IT equipment. We get notifications of issues, fix them and document them before you even know it happened.

Break / Fix

€851 Hour
€851 Hour
  • Break / Fix Support per hour
    Please call to book after payment

Silver Support

€1001 months
€1001 months
  • Guaranteed 4 hour Response
    Support is pending a full site survey.
  • Unlimited Phone Support
  • Unlimited Remote Support
  • 4 Preventative Maintenance Calls

Gold Support

€1501 months
€1501 months
  • Guaranteed 4 hour Response
    Support is pending a full site survey.
  • Unlimited Phone Support
  • Unlimited Remote Support
  • 4 Preventative Maintenance Calls
  • 10GB Online Backup

Platinum Support

€2001 monts
€2001 monts
  • Guaranteed 4 hour Response
    Support is pending a full site survey.
  • Unlimited Phone Support
  • Unlimited Remote Support
  • 4 Preventative Maintenance Calls
  • 20GB Online Backup
24/7 HelpDesk

LANCAST offer a full 24×7 Help Desk service for all our clients.

Contact us to get support even after hours.

No voice mail, on-hold music or telephone answering machine – you can log all your support issues directly on-line in our help desk section.

Here There!

If you have any question, send us an email and we'll get back to you, soon.

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