If your printer unexpectedly malfunctions, we will respond to your problems within 24 hours. If you can be as specific as possible when describing the problem, we’ll be more able to pinpoint the error and bring the necessary parts to your location. Our service technician can fix the problem at your location, or if needed he will return it to our workshop for more in-depth repairs.
Each service call is a flat rate charge excluding parts:
When a printer needs to be serviced, it is usually the end result of an avoidable problem.
Having a printer break down on you unexpectedly could reek havoc in your work environment and cause many delays and frustrations.
By Having your printer serviced on a regular basis, regardless of whether or not it is displaying evident problems, could save you from the hassle of being printer-free for a day of more. Did you know that having your printer cleaned every four months or so could save you the cost of having the dirt in your printer interfere with other mechanisms, causing even greater damage and cost? Regular replacements of parts such as pick-up rollers and ozone filters, small and economical items, could avoid problems such as paper jams, accordion jams, and multiple paper pick-ups.
LANCAST offer a full 24×7 Help Desk service for all our clients.
Contact us to get support even after hours.
No voice mail, on-hold music or telephone answering machine – you can log all your support issues directly on-line in our help desk section.