WE OFFER REMOTE DESKTOP SUPPORT FOR OUR CONTRACT CLIENTS
Your external IP address is 220.127.116.11
All our Support Contracts and Managed Service Contracts come with Remote Desktop Support included as standard. If you need immediate support submit a ticket to our HelpDesk or check the Frequently Asked Questions for self-help.
- Type in the 9 digit code supplied to you by a LANCAST technician
- A new screen will open
- Follow the on-screen directions until LANCAST have control
LANCAST offer a full 24×7 Help Desk service for all our clients.
Contact us to get support even after hours.
No voice mail, on-hold music or telephone answering machine – you can log all your support issues directly on-line in our help desk section.