We offer Remote Desktop Support for our contract clients

All our Support Contracts and Managed Service Contracts come with Remote Desktop Support included as standard. If you need immediate support submit a ticket to our HelpDesk or check the Frequently Asked Questions for self-help.

  • Type in the 9 digit code supplied to you by a LANCAST technician
  • A new screen will open
  • Follow the on-screen directions until LANCAST have control
Remote Desktop Support
Your name:
Type the 9 digit number:

Your external IP address is

24/7 HelpDesk

LANCAST offer a full 24×7 Help Desk service for all our clients.

Contact us to get support even after hours.

No voice mail, on-hold music or telephone answering machine – you can log all your support issues directly on-line in our help desk section.

Here There!

If you have any question, send us an email and we'll get back to you, soon.

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